Mobility E-Bike privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit mobility-e-bike.re (the "Site") or make a purchase from the Site.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

COOKIES

The following is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.

Session ID, a unique session identifier, allows Hostinger to store information about your session (referrer, landing page, etc.).

, no data withheld, persists for 30 minutes since the last visit. Used by the internal statistics tracking system of our website provider to record the number of visits.

, no data withheld, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a store per unique customer.

CART, unique identifier, persists for 2 weeks, stores information related to your shopping cart.

securesession_id session unique identifier

storefront_digest, unique identifier, indefinite if the store has a password, it is used to find out if the current visitor has access.

- "Log files" track Site activity and collect data such as your IP address, the type of browser you are using, your Internet Service Provider, your referring and exit pages, and your timestamp data (date and time).

- "Web beacons," "tags," and "pixels" are electronic files that record information about how you navigate the Site.

[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]]

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTED PAYMENT METHODS, IF APPLICABLE]), email address, and phone number. This automatically collected information is referred to as "Order Information."

[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF ANY: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]]

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for your order to be shipped, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:

communicate with you;

assess potential fraud or risk; and

where it matches the preferences you have communicated to us, to provide you with information or advertisements regarding our products or services.

[[INSERT OTHER USES THAT ARE MADE OF THE INFORMATION ON THE ORDER]]

We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]]

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use hostinger to host our online store – to learn more about hostinger's use of your Personal Information, please visit the following page: https://www.hostinger.com/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE USING REMARKETING OR TARGETED ADVERTISING]]

BEHAVIOURAL ADVERTISING

As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

[[

INCLUDE LINKS TO OPT-OUT OF THE SERVICES USED.

SOME COMMON LINKS:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees

]]

In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.

DO NOT TRACK

Please note that we do not change our Site's data collection and use practices when we detect a "Do Not Track" signal on your browser.

[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR STORE HAS CUSTOMERS IN EUROPE]]

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.

In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you (e.g. if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we keep your Order Information on file unless and until you ask us to delete it.

[[INSERT NEXT PARAGRAPH IN CASE OF MINIMUM AGE REQUIREMENT]]

MINOR

The Site is not intended for individuals under [[INSERT AGE]].

CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at mobilityebike7@gmail.com, or by mail at the following address:

701 Rue des Frangipaniers, Sainte-Marie, 97438, Reunion Island